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Distributor Spotlight: J.L. Lennard

In this exclusive Q&A series, operators gain behind-the-scenes insight into our unique distributor partnerships.

At Henny Penny, we go to market differently than most equipment manufacturers. Through our network of distributor experts, we’re able to provide hands-on-support before, during, and after purchase and installation. Our distributors are in the field everyday solving customer challenges and demonstrating that cooking precision and consistency lead to both quality food and operational savings.

Sydney Office

Operators around the world count on Henny Penny distributors. In Australia and New Zealand, they count on J.L. Lennard, founded in 1879 and one of Australia’s oldest family-owned businesses!

J.L. Lennard imports and distributes a range of products from world-renowned manufacturers in Europe, America and Japan. The company became a Henny Penny distributor in 1994 and has six total locations between Australia and New Zealand.

Get to know J.L Lennard:

What is your corporate vision and strategy?

With dedicated national account and local sales teams in each major city across Australia and New Zealand, we take pride in offering our customers a total solution for all their capital equipment requirements.

From the initial face-to-face consultation through the development and implementation of the right equipment, we also provide training and responsive after-sales service and preventative maintenance programs.

To keep equipment operating at its best, we have service technicians in each major city, along with locally stocked spare parts.

Given that our company has been in operation for over 140 years, it’s fair to say that everything we do is based on building successful long-term partnerships, and we highly value our supplier, employee, and customer relationships. This approach has been central to our success and we look forward to a bright future based on always going the extra mile to ensure we exceed expectations.

How many people do you employ?

We have a team of 100 people in Australia and 20 in New Zealand.

Approximately 25% of our team is in Sales, 50% in Service and Spare Parts and 25% in Management, Administration and Purchasing roles.

What is unique about your territory?

The physical size of Australia makes it challenging to supply and service our customers.

Melbourne Office

If you lay Australia over America on a map, you will see that we have a huge country with a very low-density population (apart from Sydney and Melbourne). With five branches in Australia and one in New Zealand, we’re able to provide superior service across the territory.

What foodservice sector are you primarily focused on?

We sell to all sectors but QSR, Small Chains, Chicken, Pizza, Treat, Supermarkets and Burger Shops are our main focus.

What is your favorite Henny Penny product to sell and why?

Evolution Elite Open Fryers as they are a perfect fit for the QSR environment. Between oil savings, quality improvements and staff safety, the Evolution Elite just makes sense.

Who are your key customers and what equipment do they use?

Key accounts include Hungry Jacks, Red Rooster, Nene Chicken, McDonald’s, KFC, GYG Mexican, and Nando’s, just to name a few. Since most of these are in the QSR segment, we see a lot of kitchens with Evolution Elite fryers!

Long-term partners of ours include McDonald’s, KFC and Hungry Jacks.

What % of your business does Henny Penny represent?

Normally Henny Penny represents 20-30% of our business, although given we are rolling out close to 1,000 fryers and holding cabinets for Red Rooster, it’s going to be higher than that this year.

Could you share what kind of onboarding process you’ve put in place to support Red Rooster?

We have a dedicated person responsible for roll out administration for Red Rooster. As there are 350 total stores, 2 suppliers, and over 900 pieces of equipment, it is critical to have one person that can change and adapt orders to meet ever-changing customer needs. We have a delivery and training structure that simply needs to be communicated to our team for each install, and from there the plan just falls into place.

How do you manage to earn so many new customers? What’s your secret weapon?

Understanding the customers’ needs and expectations is critical; sometimes we understand what they need more than they do. We try to solve customers’ problems rather than trying to sell them something. Henny Penny is simply the best equipment in certain applications, e.g. fried chicken and if you want the best fried chicken then you will need the best equipment to cook and hold it. When we have the best solution for the customers’ need then the sales process is not at all difficult.Brisbane Office

The secret weapon is not allowing the customer to make a bad decision. To be the best, you need the best equipment in the market, and we don’t let our customers settle for second best. If you set yourself up for failure, you’re likely to succeed at only one thing and that is failure. Set yourself up to succeed from the beginning, plan to be the best, and buy the equipment that will get you there.


To learn more about J.L Lennard, visit their website.



Three Advantages of Adding a Combi Oven to Your C-Store: Profits, Flexibility, and Throughput

The pandemic changed a lot about the way people work and live. It’s had a huge impact on the entire foodservice industry.

Third-party delivery services took off as did the demand for grab-and-go meals. Nearly 60% of c-stores increased foodservice sales in 2020, according to the National Association of Convenience Stores (NACS) Retail Member Plus Survey. This presents both an opportunity and a challenge.

The challenge is presented by what consumers are demanding. One recent study showed that 77% of consumers want to do more to stay healthy when it comes to food choices and they are also open to experimenting with new options. The demand for higher-quality products with diverse offerings and healthier alternatives is here to stay.

Fresh food prep matters and it makes no difference whether it’s a meal a consumer is preparing at home or grabbing on the way home during their commute. The orange-vesters  — construction, contractors, landscapers, and manual labor — don’t have time to do a sit-down meal, but still want a quality meal and they want it fast.

Convenience stores that fail to upgrade their food selection with fresh ingredients and higher-quality food will likely miss out on this emerging consumer trend.

So, how do you take advantage of this opportunity?  The combi oven.

Combi Ovens provide high-quality meals that consumers are demanding.

What Is a Combi Oven?

Combi ovens can cook high volumes of a wide range of menu items and do it quickly using convection heat, steam, or a combination of the two. This allows foods to be prepared using dry heat or moist heat to produce hot, high-quality meals rapidly — perfect for consumers that want a great tasting meal but don’t want to wait.

Rather than microwaving or reheating already cooked items, combi ovens create high-quality meals using fresh ingredients without taking up the space of a commercial oven.

3 Advantages of Adding a Combi to Your C-Store

Combi ovens let you tap into what consumers want and expand your product offerings with a minimal investment. We find that most operations see a surprisingly fast return on investment. As a proven profit center, Henny Penny combi ovens can provide an ROI in as little as two months.

With a combi oven, you get improved profitability, greater flexibility in menu offerings, and higher throughput.


For c-stores, much of the prepared foods have been traditionally low margin items. A combi oven allows you to sell higher-margin food items and increase profitability.

You can sell restaurant-quality food items with intuitive interfaces. One versatile piece of equipment does it all and you do not require expert culinary staff or additional labor to support c-store operations.

Because meals are created from fresh ingredients, there is significantly less waste and spoilage. Since waste and spoilage can range from 8-25% even a small decrease can make a big difference.

Henny Penny combi ovens can generate significant profits. Download our free guide to learn how combi ovens are proven profit centers.


One combi oven can provide endless menu possibilities.

Dinner-time offerings might include:

  • Roasted/Rotisserie style chicken meals
  • Simple sides – mac and cheese, roasted veggies, starches

For on-the-go lunch daypart customers, you might offer:

  • Pulled chicken burritos
  • Pulled chicken salad options
  • Chicken Pita’s
  • BBQ Chicken Sliders
  • Mac and cheese bowls
  • Stuffed potato bowls

Combi ovens also give you a way to reduce waste further by being able to utilize leftover chicken by repackaging it into lunchtime offerings.


Combi ovens can easily support curbside delivery, pump-side delivery, and even C-Store drive-throughs. You can even establish a virtual brand and operate as a ghost kitchen.

A combi oven allows c-stores to offer enhanced menu options and utilize current staff to execute high-volume sales.

Partnering with a third-party delivery platform can also provide an additional revenue stream. Customers for delivery services such as GrubHub or UberEats aren’t typically looking for specific restaurants but for fast, affordable, and quality meals. This allows you to deliver hot foods as well as drinks, groceries, or other convenience items.

Learn How Combi Ovens Generate Profits

The food service industry is constantly advancing. At Henny Penny, we strive to continually develop innovative solutions that solve problems for our customers.

To learn more about combi ovens and how they can help generate profits for your c-store, download our whitepaper: Expanding and growing your food service program. This free guide will show you how you can potentially deliver more than $1.4 million of incremental gross profit over the life of the equipment and detail the five things you’ll need to consider:

  • Space constraints
  • Connectivity
  • Operation simplicity and food consistency
  • Production capabilities
  • Cleaning and maintenance

Learn more about Henny Penny’s FlexFusion combi ovens or contact one of our team members today.

Meet Our New Chef: CEC Gregg Brickman

We are thrilled to introduce Corporate Executive Chef Gregg Brickman, one of our newest Customer Experience team members. In his role as CEC, Chef Gregg will provide a range of culinary support and expertise to our partners, from product testing to program development and everything in between. He will also offer equipment training to our domestic and international distributors. As Chef Gregg puts it, he is an ‘unlimited resource’ for our partners to tap into and be considered an extension of their internal culinary team. Check out our Q&A session below and get to know Chef Gregg!

  1. Tell us a little bit about your work background

Before joining Henny Penny, I was the Sr. Director of Culinary Innovation at HOA Brands (Hooters, Hoots Wings). There I was responsible for developing, testing, and launching all culinary products for 430 franchise and corporate locations worldwide, including developing the Hoots concepts from ideation to launch. Before HOA Brands, I worked with Wolfgang Puck, where I had the opportunity to work at 8 Academy Awards and cook for numerous celebrities and two former presidents. I am originally from Boston and have a degree in Culinary Arts from Johnson & Wales University. I currently live in Atlanta with my wife, Becky, and our two daughters.

  1. What led you to the Corporate Executive Chef position at Henny Penny?

I was lucky enough to work with Henny Penny during my time at HOA brands as we were developing some equipment for the new concept Hoots Wings. In doing so, I was fortunate enough to see what a great team they had and how far ahead they are of the other companies we were working with regarding quality and customer care. So when the opportunity to work for the company came along, I quickly jumped at the chance.

  1. What is your favorite thing about your new role?

Being able to be involved with so many great established concepts and helping new concepts grow.

  1. How has the transition been as you’ve started your new position during a pandemic?

I have been fortunate; many people who started new jobs during the pandemic have not been able to get settled in and learn what their role is. I have focused on understanding the equipment and what sets Henny Penny apart before being out in the field.

  1. Do you have a signature item or a favorite style of cuisine?

Anything burnt. Kidding, –  I am lucky that I feel most comfortable in the kitchen, so my favorite cuisine isn’t a cuisine at all, but it is cooking for my friends and family and enjoying the time we spend together.

  1. What is your motto or philosophy?

“Deliver more than what you promise, own your mistakes, and always try to learn something new.”

  1. When you’re not at work in the kitchen, what do you enjoy doing?

I enjoy spending time with my family, boxing, and golfing (but I’m not so good at the last two things).


Keep an eye out for more blogs featuring Chef Gregg in the near future.

What makes a Combi?

In recent years there has been a legitimate debate over the virtues of boiler and boilerless combis. Each basic design has its advantages and flaws. Often, the quality of the combi and its results depend on how its manufacturer has balanced one against the other.


Most people already know that combis or combi-steamers are ovens that have the ability to cook with dry heat, moist heat or a combination of the two. Cooking with at least some moisture added to heated air is nothing new. Convection ovens with steam injection features have been around for a long time. What makes an oven a combi is the ability to generate enough steam in the cabinet to cook at 212°F (100°C.)



The basic advantage of boiler combis is performance. A boiler combi can give the operator a full cabinet of steam already at temperature very quickly. In the case of steam-only “mode”, dry heat elements are not needed at all. This energy-saving aspect is balanced against the energy required to preheat and operate the boiler at all times, whether steam is required or not. The first combi-steamers created steam through separate boilers and then circulated it throughout the oven cabinet with a fan. By introducing dry convection heat, the oven temperature could be raised beyond steaming-only temperature and thus cook with super-heated steam. This provided hot, humid conditions that cooked food quickly without drying it out. “Wet” foods were started out with dry heat only, using moisture from the food to achieve a hot humid environment. Steam from the boiler could be introduced later in the cycle if needed, to maintain these conditions. Compared to boilerless combis, maintenance and replacement costs associated with the boiler itself increase the cost of ownership and operation. Water usage in boiler combis is also very high.



While many improvements to combi-ovens were made over the years, the fundamental design of a water fed reservoir with separately heated boiler is still used today in many units. However, another type of oven was developed that claimed combi status without the use of a boiler. These “boilerless” or steam injection combis were based on the idea that cold water could simply be run into the unit and sprayed on the oven’s heating elements to produce steam as needed. No need for the reservoir and the additional heating element required to generate steam separately. This design made it more difficult to cook with steam only, especially for long periods of time. But without the boiler, these combis occupy a smaller footprint, use less water and are less expensive to buy and maintain.


DynaSteam2­ The best of both

Our patented Dynasteam2 effectively bridges the gap between boiler and conventional boilerless designs. This unit has no boiler and so avoids the maintenance and repair issues. Yet the design concept produces as much steam as needed almost instantly while preserving the efficiencies of both heating element and heat exchanger. How? By spraying water onto a specially designed rim that rotates with the fan. This rim is positioned toward the outer edge of the fan, taking advantage of high “circumferential” speeds to “mist” water evenly into the heated cooking chamber. Water droplets below a certain size are instantly turned to steam.


Humidity control

Another resulting difference among combi-steamers has to do with the ability of the operator to control the amount of moisture in the cooking cabinet at any given time. With the technology described above, steam can be added at any time and in varying amounts. But how does anyone know how much is enough or how much is too much? Precise control of humidity in the cooking environment depends on two additional functions: the ability to release or vent excess steam when required, and the ability to measure the relative humidity in real time. A few manufacturers have developed the digital control technology necessary for an operator to select a humidity level and have the machine measure conditions in the cabinet and add or remove moisture automatically as needed. Combis with true humidity control have increased flexibility and productivity by an order of magnitude. Delicate baking, low-temperature steaming, overnight roasting, high temperature grilling, and perfect retherming are just a few examples of what can be done in a single oven with this kind of control over the cooking process.


Which Combi is for You?

 It can be challenging to determine which combi is ideal for your kitchen, especially when buying one for the first time. Our Navigator Tool helps narrow down all the options by asking questions specific to your operation. Click here to try it out and identify the solution that will best fit your unique needs!

How Henny Penny SmartHold Brings Value to the Kitchen

Henny Penny SmartHold Heated Holding Cabinets feature precise automatic humidity control. This gives operators the ability to hold nearly any hot food item longer and with significantly improved food value than any other heated holding cabinet. A patented system lets the user:

  • Hold at any humidity level between 10% and 90% relative humidity, and at any temperature from 80°F (27-°C) to 210°F (99°C).
  • Select or adjust humidity level in one percent increments.
  • Generate and maintain the precise desired level throughout the holding cycle automatically.
  • Proof and hold in the same piece of equipment (yes, you read that right).

This level of control is achieved by the capability to also remove humidity automatically through a sensor controlled venting system, a feature quite rare among holding cabinets. Sensor feedback control also does a much better job than conventional thermostats of maintaining precise temperatures throughout the cabinet. One major advantage that emerges is the ability to hold at temperatures under 150°F (65°C). This is the “proofing mode” that allows the SmartHold cabinets to proof bread and other bakery items.

Why Upgrade to SmartHold?

The most basic function of insulated heated holding cabinets is keeping cooked foods at specific internal temperatures prior to serving. At the end of the day, holding equipment should be doing much more than simply maintaining constant heat. Without controlled humidity, a heated environment will quickly cause fresh product to become dry and unappetizing. Food loses value when it must be thrown away instead of served. Humidity in basic thermostat-controlled holding cabinets comes from the heated product itself. However, maintaining food value for longer periods requires some semblance of control over the amount of humidity in the cabinet at any given time.

Relative humidity inside a holding cabinet can vary a great deal, depending on the type and quantity of food being held, how it was cooked, how long it has been held and how often new products are added into the cabinet and how often the doors are opened and closed. Most “dry” heated holding cabinets have a manual slide vent that allows moist air to escape when humidity builds to an undesired level. “Humidified” models also have water pans—particularly those that use fans to circulate heat—offering a passive means of adding humidity though evaporation. This combination of evaporation, moving air and external venting is intended to maintain some degree of humidity control in the holding environment.

For limited menu applications or operations that simply don’t require holding times much beyond an hour, this level of technology is all that’s needed. Obtaining the benefits of longer holding times requires the ability to measure and maintain the relative humidity inside the holding environment in a much more precise way.

Advances in holding technology incorporate humidity control sensors to monitor conditions in the cabinet. “Smart” cabinets, like our SmartHold series take control a step further by using the measurement of relative humidity to control the introduction or venting of moisture in order to maintain a desired level. (Curious about the ideal relative humidity levels for different menu items? Click here to read our blog on that.)

The SmartHold Payoff

The overwhelming advantage to precise humidity control in a holding cabinet is that foods no longer have to dry out, shrink, or turn soggy over a period of time in exchange for staying hot. Operators can create the perfect holding environment for any type of food simply by selecting the right temperature and humidity level.

Such technology isn’t particularly cheap, but well-worth the initial investment for demanding kitchens. It’s important to gauge the holding needs of your operation honestly to see if such control is worth more than it costs. On the other hand, it’s hard to overestimate the benefits this quantum leap in control has to offer over conventional hot boxes.

Here’s how SmartHold brings value and shows ROI in the form of savings:

SmartHold has the potential to hold many popular items almost indefinitely. Holding times measured in hours, rather than minutes. This extra time comes cheap in terms of labor—the programmable process is completely automated. Countdown timers also help employees keep track of holding times for individual trays of food.

The precise control of temperature and humidity means you can hold just about any item for a long time. This is a major benefit, because conventional wisdom says many items simply can’t be held for long, if at all. The gains in productivity can accrue across your entire menu.

A smart holding cabinet can provide holding and proofing capabilities with one piece of equipment. You’ll save on the expense and floor space of a separate proofing cabinet. Increased utilization, alone, can pay for the unit.

A cook/hold component in foodservice production has the effect of smoothing out the production process. Having plenty of high-value food ready to serve eliminates spikes in production during busy periods or when in-shop, carryout and delivery orders are piling up.

Cooking in large batches well ahead of time also reduces the need for scarce skilled labor, such as chefs, to be present throughout the day as is the case with cook-to-order production.

Increased demand can be met utilizing normal food prep and service conditions with no additional labor and little disruption to existing employee functions. On average, this results in fewer staff hours and lower labor costs. Over time, these savings represent a considerable return on investment.

Could SmartHold make a difference in your kitchen? Click here to learn more.

Why Holding Equipment is Vital to the “New Normal” in Foodservice

To say that the novel coronavirus pandemic has made a significant impact on the foodservice industry would be an understatement. Well-established norms and what little predictability we had before is now long forgotten.

While we’ve seen a decrease in traditional dining out, the demand for takeout and delivery has increased significantly this year.

The increased demand for takeout and delivery options isn’t projected to die down soon. The timeline for how long COVID-19 will continue to be a concern is still uncertain. Additionally, customers have become accustomed to this new way of eating, preferring the convenience of takeout and delivery options. But if there’s one thing the foodservice industry does well, it’s roll with the punches. Holding equipment is one tool that can help restaurants adjust to this “new normal.”

Food safety

Food safety is a concern that’s becoming increasingly important to both restaurant operators and consumers, and not just during this climate. In fact, 50% of consumers say sanitation will be their primary consideration when selecting a restaurant to visit after the time of coronavirus, according to Datassential. Holding cabinets can play a significant role in helping maintain food safety levels.

Holding cabinets enclose food in controlled environments with tightly sealed doors, keeping cooked food safe from airborne pathogens. Because food can be removed from ovens or fryer baskets and placed directly into holding cabinets, these units can also play a key role in reducing product handling.

Demand uncertainty

In this ever-changing environment, it can be tough to predict volume or demand. You’re not alone. Datassential reports 55% of restaurant operators don’t know how many orders will come in and when, making it tough to prep for the day. And 54% say it’s hard to figure out how much staff they need to keep up with demand. Holding cabinets can help mitigate this uncertainty, allowing food to be cooked before anticipated peak periods. This advantage is particularly useful if you’re working with a limited staff.

Utilizing holding cabinets can make the entire cooking sequence more economical. Holding a variety of foods for different lengths of time can help kitchen staff plan their cooking sequence for efficiency rather than necessity. Many holding cabinet models offer countdown timers, which display how much time food can continue to be held while maintaining food quality, helping make monitoring simple. Using holding cabinets can help streamline complicated kitchen processes during this time of demand uncertainty.

Operating costs

Holding cabinets can also help restaurants save on operating costs by keeping food at safe temperatures for longer and reducing food waste. Fans that circulate hot moist air evenly throughout the cabinet help maintain both safe temperatures and food quality, ensuring your restaurant retains its reputation for consistency.

Holding cabinets are better for preserving cooked food safely for long periods than other options, such as heated display cases or even warming lights. With extended food life, your restaurant can sell more and throw away less over the course of the day, helping save money on food and operating costs.

Henny Penny’s holding cabinets offer precise humidity control to provide longer hold times and are designed to help your restaurant thrive. Take a look at our holding solutions for your company.

SmartHold Proofing & Holding

High-quality insulated heated holding cabinets—particularly those with appropriate humidity control—offer foodservice operators significant opportunities to improve food value, throughput and productivity. The ability to hold a wide variety of foods for long periods of time is like putting production time in the bank. The reduction in waste, alone, becomes a major justification. The key to achieving these advantages lies in equipment that offers more precise control of the holding environment. The flavors, textures and moisture content of various cooked foods react differently to heat and humidity. The ability to set and maintain ideal holding conditions for popular menu items can mean the difference between twenty minutes and two hours. This translates into smoother production schedules, better equipment utilization throughout the kitchen, and lower labor and operating costs.

Recently, we’ve talked about the science behind holding and how to buy time with holding cabinets. Today, we’re taking a closer look at proofing and holding with Henny Penny SmartHold cabinets.

Since a SmartHold cabinet can create and maintain the perfect holding environment, food is better left uncovered inside. This helps reduce labor and clean-up time.

The following chart shows optimal SmartHold cabinet settings for common menu items. In general, settings for a particular item can be applied to similar menu items not shown here. For specific recommendations, please send inquiries to

Keep in mind that some foods are more durable than others. When holding a variety of items at the same time, choose temperature and humidity settings closer to those suggested for the more sensitive foods or midway between foods with similar durability.

Food temperatures must remain above the minimum required safe holding temperatures. The USA minimum is 140°F (60°C). If the cabinet door(s) is opened frequently, temperature should be set slightly above the minimum required safe holding temperature.

Based on Henny Penny HHC 900 and SmartHold holding cabinets. Results will vary for other manufacturers.

Want to learn more about our SmartHold solutions? Click here.

The Science Behind Holding

Reliable holding equipment preserves quality, keeps food ready to serve, and allows employees to prepare for peak hours while offering additional benefits (click here to read our blog about how kitchens can “buy” extra operations time with heated holding solutions). Getting the most out of your holding equipment is easier said than done, which is why it is important to understand the science behind it.

One of the first things every aspiring chef learns is that cooking is a function of time, temperature and moisture. This is also true of holding with a few important differences. When food is cooked it undergoes rapid and continuous change as it is subjected to extreme conditions. The finished or “done” state is simply a point to be reached along the path of change. To maintain this state for any length of time requires conditions that are much more subtle in relation to those of the food itself. Ideal holding conditions are those that cause very little in the way of further dynamic changes in the food and prevent changes from taking place naturally. Most simple heated cabinets can do this for short periods. However, different foods react differently to periods of extended holding. Most fried and baked products, for instance, tend to dry out. Other foods become soggy as excess humidity builds up from covered dishes or “wetter” foods and forces the re-absorption of oils, juices or sauces that were released during cooking. The structure and flavor of casseroles, hot sandwiches or other multi-textured foods will begin to breakdown as drying and absorption affect ingredients differently.

Size and cut makes a big difference in how long meats, poultry and fish can be held. Large whole or half joints, which are typically cooked in a slower process, usually hold well. The combination of crust and high ratio of volume to surface area make it easier to preserve flavor and texture in a heated holding environment. For this reason, also, thick fish steaks can be held longer than thin fillets, which do not hold well at all. With proper humidity control, longer holding times improve the flavor and consistency of certain meats, such as ribs. What is essentially a low-temperature, slow-cooking environment continues to breakdown proteins in a gentle way, making the meat more tender. The absorption of seasonings and sauces into the product in this case, enhances the desired flavor and texture. With the number of variables in play, the goal of holding—to suspend the results of cooking at their peak indefinitely—remains elusive. But the benefits of being able to hold a wide range of foods for hours rather than minutes would be significant.

The below chart shows popular menu items grouped by common holding temperature ranges.* Items in the same temperature range can generally be held together. Holding times will vary depending on the durability of the item and humidity in the cabinet. The Humidity column shows ideal relative humidity. With a controlled humidity holding cabinet, much longer holding times can be achieved.

*Based on Henny Penny HHC 900 and SmartHold holding cabinets. Results will vary for other manufacturers.

At Henny Penny, we provide holding equipment and support to some of the world’s largest restaurant chains — and we’re proud to manufacture everything in-house, right down to the control panel. Click here to learn more about the line of holding equipment that gives operators the options they need and the quality they expect.

WIN at Takeout with a Henny Penny EPC

Grocery shopping and grabbing meals on-the-go aren’t as simple in a world changed by the COVID-19 pandemic. Now more than ever, people are looking for ways to make their lives easier. As a result, takeout has become increasingly popular and fast-food or dine-in restaurants aren’t the only places that can capitalize on this rise in demand. Imagine the relief of a grocery shopper who needs to pick up dinner on the way home when they come across a display containing rows of fresh chicken and sides while approaching checkout. At a counter service restaurant with frequent carryout orders, guests will be thrilled to see hot and ready-to-purchase dishes when they walk in to place an order. With a Henny Penny Express Profit Center (EPC), various business concepts with diverse menus can maximize takeout sales.

Conventional self-serve heated merchandisers can’t avoid letting hot air out and cool air in. With Henny Penny, the FreshLock™ air curtain creates a thin wall of moving air that separates cool air in your store from hot food items in the unit. The result? Evenly heated products throughout the cabinet that keep their freshness and appeal for up to four hours! *

We never take a one-size-fits-all approach when it comes to our customers. Different sizes, different widths, different shelf configurations… all the options that help you take advantage of impulse purchases throughout the store. Place EPC units as aisle end caps, along walls, or freestanding near checkout lanes.

Sustainable solid-state LED lighting offers brilliant product presentation with bright warm-white light, no flicker or buzz. Highly energy efficient, durable, safe to dispose but almost never need replacing. Other features include:

– Heated shelves and deck with independent temperature controls

– Black matte finish and stainless steel, with clear side panels for visibility

– Easy mobility with available casters, 120 V compact plug-and-play unit

EPCs are a perfect example of how various operations can win at takeout – it’s all about convenience and delicious food. Join the thousands of satisfied restaurant owners who trust Henny Penny quality and 24/7 global customer support.



*Safe holding times may vary depending on product


Buying Time with Holding Cabinets

Restaurants, delis and other retail foodservice operations put a great deal of resources into equipment and procedures that produce food with the consistent flavor, texture and appearance their customers have come to expect. Yet without some means to preserve fresh product for a reasonable amount of time, the effort—along with a significant portion of food—is wasted. This is more important than ever with the rising demand for delivery and take-out. You now need to be even more efficient in your kitchen and that is where holding cabinets come in.

Heated holding cabinets are typically used to keep extra quantities of food hot and tasty until it is time to fill orders or re-supply a display or warmed assembly station. But when we think a little harder about this function, it’s easy to see that what holding cabinets really do is produce extra time in the operation of your kitchen. This extra time—a function of how long foods can be held at acceptable quality— can be used in many ways to increase the utilization of equipment and improve the efficiency of processes and workers. Depending on the type of food and the quality of your holding equipment, the productivity potential can be significant.

“Buying” extra operations time with heated holding cabinets allows you to:

Cook well before the mealtime rush. “Cooking to hold” results in more efficient production that often eliminates the need for additional cooking equipment and accessories. You can also reduce energy expense by cooking during off-peak hours. Employees are free to focus on service, so more orders can be taken and served during peak mealtimes.

Cook in higher volume. Cooking ahead of time allows operators to better utilize existing cooking equipment by cooking a series of full loads, rather than partial loads to order. Using higher capacity equipment that produces more product per load from the same floor space will save even more money.

Reduce product handling. Full size holding cabinets can become a key part of a “reduced-touch” production process. Pans or grids of food can be removed from ovens or fryer baskets and placed directly into holding cabinets without re-racking for pick and pack staging, or as part of a cook/chill production process.

Reduce product waste. Properly integrated holding capabilities preserve cooked food safely for significantly longer periods than heated display cases or warming lights. This enables you to sell more and throw away less over the course of the day.

Efficient menu production. Using holding cabinets to hold a wide variety of foods for different lengths of time can help you plan your cooking sequence for the best utilization of equipment, labor and time.

These are just a few examples of how the general principle of heated holding can extend beyond simply keeping something warm until you need it. In every case, the benefits grow with the length of time that food can be acceptably held – that’s why at Henny Penny, we developed our line of SmartHold cabinets to keep food fresh for up to 2x longer than the average cabinet. Click here to learn more about the various holding cabinet solutions we have to offer.